Your order
All items available for purchase are in stock and ready to be shipped or collected from our studio at Pērses iela 2A, Riga, Latvia.
If you choose Studio Pickup, you will receive an email notification as soon as your order is ready for collection. Before visiting, please contact us to arrange a specific pickup day and time.
Items marked as Pre-Order are produced and shipped according to the estimated timeframe stated on the respective product page. If your order contains both in-stock and pre-order items, your order will be shipped once all items are ready, unless otherwise agreed.

If you have any questions regarding your order, please contact us at info@pixiewontplay.com and we will be happy to assist you.

Shipping
We deliver our products to Europe (2-5 business days) or any other international destination (3-10 business days).
All items are shipped in ecologically sustainable packaging, ensuring both the protection of your new piece and our planet.
Our clients are responsible for any custom and import tax payments in cases when such are applicable.
Please let us know in case it appears that the parcel has been lost in transit – info@pixiewontplay.com.

Payment
We accept all major credit and debit cards, along with Apple Pay and Google Pay for a fast and secure checkout. All prices are stated in EUR and include VAT (where applicable). The total cost of your order is the price of the product(s) ordered plus any applicable delivery charges.